Refund policy
Return & Refund Policy
At Amezan, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a 7-day return policy.
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be in the same condition as received
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Unused, unworn, with original tags
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In original packaging
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Proof of purchase (receipt or order confirmation) is required
To initiate a return, contact us at:
📧 saikiranreddy2999@gmail.com
Once your return request is approved, we will provide instructions on how to send your item back.
⚠️ Items returned without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon delivery. If the item is:
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Damaged
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Defective
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Incorrect
Contact us within 48 hours of delivery with photos or proof. We will resolve the issue as quickly as possible.
Non-Returnable Items
We do not accept returns for:
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Perishable goods (food, flowers, plants)
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Personal care items (beauty products, hygiene items)
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Custom or personalized products
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Hazardous materials or flammable goods
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Sale items or gift cards
Exchanges
We do not offer direct exchanges.
To get a different product:
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Return the original item
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Place a new order after return approval
Refunds
Once we receive and inspect your return:
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We will notify you about approval/rejection
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If approved, refund will be processed to your original payment method
⏱ Refund processing time: 7–10 business days
Note: Your bank or payment provider may take additional time to reflect the refund.
If you haven’t received your refund after 15 business days, contact us at:
📧 saikiranreddy2999@gmail.com
Contact Us
For any return or refund queries, feel free to contact:
📧 saikiranreddy2999@gmail.com
Thank you for shopping with Amezan!